PainRank™ is a scoring system by CarComplaints.com that uses relative complaint analysis to determine which vehicles suffer the most defects. It's more than just complaint volume as the score also considers the average cost of repairs, the mileage at failure, the age of the vehicle, among other factors.
Bottom line: the higher the score, the more painful it is to own.
PainRank™ is a scoring system by CarComplaints.com that uses relative complaint analysis to determine which vehicles suffer the most defects. It's more than just complaint volume as the score also considers the average cost of repairs, the mileage at failure, the age of the vehicle, among other factors.
Bottom line: the higher the score, the more painful it is to own.
Suzuki models have an average PainRank™ of 2.85.
| Rank | Model | Complaints | Score |
|---|---|---|---|
| 12th | XL7 | 72 | 9.63 |
| 11th | Forenza | 70 | 7.22 |
| 10th | Verona | 15 | 4.39 |
| 9th | Grand Vitara | 54 | 3.33 |
| 8th | Reno | 15 | 2.57 |
| 7th | SX4 | 23 | 2.17 |
| 6th | Kizashi | 11 | 1.83 |
| 5th | Aerio | 17 | 1.72 |
| 4th | Vitara | 4 | 0.69 |
| 3rd | Esteem | 2 | 0.38 |
| 2nd | Equator | 1 | 0.2 |
| 1st | Swift | 2 | 0.03 |
Suzuki generations have an average PainRank™ of 1.80.
| Rank | Model | Complaints | Score |
|---|---|---|---|
| 14th | 2nd Generation XL7 | 65 | 7.58 |
| 13th | 1st Generation Forenza | 70 | 5.5 |
| 12th | 3rd Generation Grand Vitara | 46 | 2.47 |
| 11th | 1st Generation Verona | 15 | 2.09 |
| 10th | 1st Generation Reno | 15 | 1.99 |
| 9th | 1st Generation Kizashi | 11 | 1.51 |
| 8th | 1st Generation Aerio | 17 | 1.34 |
| 7th | 1st Generation SX4 | 23 | 1.2 |
| 6th | 2nd Generation Grand Vitara | 8 | 0.55 |
| 5th | 1st Generation Vitara | 5 | 0.3 |
| 4th | 1st Generation Esteem | 4 | 0.24 |
| 3rd | 1st Generation XL7 | 7 | 0.21 |
| 2nd | 1st Generation Equator | 4 | 0.2 |
| 1st | 1st Generation Swift | 3 | 0.03 |
The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.